Document Management

Towards a paperless office...?

The much-anticipated move towards a paperless office is still a distant vision for the financial services sector. A rise in consumer demand and an increase in regulatory requirements mean that the paper mountain is still a permanent, and in some cases a growing fixture within the office. Inefficient paper trails cause bad service and timely and costly errors all of which affect your bottom line.

Target's Electronic Document Management (EDM) solution involves scanning documents and storing them electronically which can provide you with the following benefits:

• Assists you in complying with the Data Protection Act whilst also providing increased auditability and traceability.
• Provides you with flexibility around the types of documents you decide should be stored digitally and for what duration.
• Security of documents is ensured through periodic and automatic back-ups of digitised documents, hence mitigating the risk of loss.
• Improved customer services - providing you with a complete view of the customer including all inbound and outbound communications.
• Cost savings - as well as saving on storage space, an EDM strategy can reduce costs by streamlining your processes.
• Provides you with flexibility around the types of documents you decide should be stored digitally and for what duration.

If you would like to know more about EDM, or would like to know how Target can help you to develop an effective EDM strategy, please contact Marketing on +44 (0)29 2030 1401 or complete the online enquiry form.